Questions

Hello AKCP Support Team, What are the recommended hardware specifications for a VM (Virtual Machi...

Hello AKCP Team, Our customer is asking what Windows operating systems can the APS be installed o...

Hello AKCP, Is it possible to have redundancy, for example, is it possible to have a secondary sy...

Hello AKCP, I see in your price sheet that the 3PS-APS are individual virtual sensors on the APS ...

Hello AKCP Team, Please help, when I open the APS Server Manger on my computer the services are n...

Hello AKCP, Where can I get all of the details regarding the installation setup and features on y...

Dear AKCP Support Team, How many total sensors are supported on my APS installation? Thank you!

Hello AKCP Team, Can I have my SPX+ units added and connected to more than one APS installation? ...

Hello AKCP, Is it possible to move my current APS software license from one computer to another? ...

Hello AKCP Support, I am planning on using a VM for the APS software. Is this possible? I believe...

Hello AKCP Support Team, We have a question from our end customer regarding the APS licenses. The...

Dear AKCP, If my licensing is expiring soon, what information do I need to send to AKCP sales &am...

Hello AKCP Support & Sales team, We understand that with the newer versions of the APS these ...

When I try to add an asset, I get this error. Here is the WebSocket request: { “jsonrpcR...

I saw a YouTube video describing the new feature “Power Train.” When will it be relea...

Dear AKCP Team, Our SP2+ AKCP base unit is disconnected from our CloudAPS and we can’t seem...

Hello AKCP Support, I have an SPX+ with the Modbus RS485 port. My question, is it possible while ...

Hello AKCP Team, I would like to know how many total “Actions” can I create on my SPX...

Hello AKCP Support, We are testing email notification by using gmail. It looks like it is working...

Hello AKCP, On my SPX+ it seems the lowest graphing interval that can be set is 60 seconds? Is it...