Category: AKCPro Server

Hello support, I just reinstalled my server OS but forgot to backup the AKCPro Server installatio...

Dear Sirs, We have issue with a client running AKCPro Server, the real alerts are not forwarded t...

Hello AKCP Team, Our system administrator is no longer working for us so we don’t know the ...

Hi AKCP Team, I would like to ask on the UART Quectel External Modem, as the external device do n...

Dear Support Team, Pls we have issue with one of our clients, this issue is for 9xSP+P LCD sensor...

Dear AKCP, We have several SP2+ and SPX+ base units connected to our AKCPro server. We want to kn...

Dear AKCP Support,   Regarding alarm notifications that are sent to email and SMS, is it pos...

Dear AKCP, Kindly I need to know what the minimum system requirements for the AKCP pro server sof...

Hi, We have a customer using AKCP system at head office and branches; there is issue at one of th...

Dear AKCP Support Team, Our customer is asking if you can please help them setup a VPN connection...

Hello AKCP Support Team, What are the recommended hardware specifications for a VM (Virtual Machi...

Hello AKCP Team, Our customer is asking what Windows operating systems can the APS be installed o...

Hello AKCP, Is it possible to have redundancy, for example, is it possible to have a secondary sy...

Hello AKCP, I see in your price sheet that the 3PS-APS are individual virtual sensors on the APS ...

Hello AKCP Team, Please help, when I open the APS Server Manger on my computer the services are n...

Hello AKCP, Where can I get all of the details regarding the installation setup and features on y...

Dear AKCP Support Team, How many total sensors are supported on my APS installation? Thank you!

Hello AKCP Team, Can I have my SPX+ units added and connected to more than one APS installation? ...

Hello AKCP, Is it possible to move my current APS software license from one computer to another? ...

Hello AKCP Support, I am planning on using a VM for the APS software. Is this possible? I believe...