Hello AKCP,
Is it possible to move my current APS software license from one computer to another?
If so, what do I need to provide to your support & sales team for this?
Thanks!
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Hello AKCP Customer,
Yes, this is possible, however this should be thought out before hand and only when absolutely necessary as this will include checking the current licenses, generating a new license for the new computer and transferring the current license(s) to that new computer.
If this is absolutely necessary, you would need to contact our sales & support team and provide the fixed MAC address from the original computer and the fixed MAC address from the new computer. You will also need to include the screen shot of the current APS computers license page as well.
Also note the license activation date will not be extended when transferring the licenses to another computer.
Please also check the details in this forum regarding APS software redundancy & VM migrating for more details on that.
Best regards,
AKCP Support Team
- AKCP Support Team answered 14 hours ago
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