Dear AKCP Support, I have a customer who has recently received 4 SPX+ units with sms modem who ha...

Dear AKCP, We are want to use the SNMP set command to open or close the AKCP Swing Handle Lock (S...

Hi AKCP, I see you have this Modbus Adapter in your price sheet and also the manual. Do I need th...

Dear AKCP Support Team, We currently have an AKCP SPXN+ (H7) device in our environment, with the ...

Hello AKCP, We have several of your SPX+ and SP2+ base units. Is there any way to schedule automa...

Hello AKCP, We are preparing to purchase the AKCP 8PRB, your 8 port relay box. Can you please let...

Dear AKCP Technical Support, Our customer has requested information on the expected lifespan and ...

Hello AKCP, We have some important questions from our end customer regarding their SPX+ and the g...

Dear AKCP Support, I have some questions about calibration of your T/H sensors (we have now the c...

Hello AKCP, We have a question to below on the log reports. We have configured email notification...

Hello AKCP, We have some older SPX+ F4 & F7 type units and are planning to upgrade them to th...

Buonasera vorrei info su come resettare la password di admin in quanto dimenticata.

Dear AKCP Dealers & End Customers, Please read the details in the following answer section re...

We have a newly installed SPX+ H7 unit with 4 sensor ports and 10 dry contact ports.  We have 3 d...

Hello AKCP, I see in my SPX+ and SP2+ units there is this feature called SMART SENSOR RECOVERY. C...

Dear AKCP Support, Our end customer is having some minor issues with two SPX+ devices. They are l...

Dear AKCP Team, Our SP2+ AKCP base unit is disconnected from our CloudAPS and we can’t seem...

Hello AKCP Support, I have an SPX+ with the Modbus RS485 port. My question, is it possible while ...

Hello AKCP Team, I would like to know how many total “Actions” can I create on my SPX...

Hello AKCP Support, We are testing email notification by using gmail. It looks like it is working...