Questions, feedback, bug reports and technical support for the sensorProbe+ platform of products.
Hello AKCP Team, I am writing to request technical assistance regarding an integration issue betw...
- AKCP Support Team asked 1 week ago
- last active 1 week ago
Hello AKCP Support Team, We are encountering an issue with one of our SPX+ units regarding the 10...
- ITV-UE-Kommunikation asked 3 weeks ago
- last active 1 week ago
Hi AKCP Team We were facing an issue where the Modbus connected to SPX+ tend to occur sensor erro...
- AKCP Support Team asked 4 weeks ago
- last active 4 weeks ago
Hello, I have two SP2+ controllers on my network. One has a motion sensor input and the other ha...
- hutsonb12 asked 1 month ago
- last active 4 weeks ago
We just got an SPX+ unit a couple weeks ago, and it has been losing network connectivity shortly ...
- akcp@hannascandles.com asked 2 months ago
- last active 2 months ago
can you connect power monitor to SP2+ for monitoring?
- Gilbert asked 2 months ago
- last active 2 months ago
Hello, I have a specific need regarding the reception of SNMP traps on the SensorProbe2+. I nee...
- Candidat asked 2 months ago
- last active 2 months ago
Dear AKCP Support Team, One customer is asking if we can provide a Weather Proof (Water and Dust ...
- abdelhadi asked 4 months ago
- last active 3 months ago
Hello, I think what I have is an SPX+ F4 units, this is what I have in the general tab ...
- Astrid asked 5 months ago
- last active 4 months ago
Dear AKCP Support, I have a customer who has recently received 4 SPX+ units with sms modem who ha...
- AKCP Support Team asked 5 months ago
- last active 5 months ago
Dear AKCP, We are want to use the SNMP set command to open or close the AKCP Swing Handle Lock (S...
- AKCP Support Team asked 5 months ago
- last active 5 months ago
Hi AKCP, I see you have this Modbus Adapter in your price sheet and also the manual. Do I need th...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Dear AKCP Support Team, We currently have an AKCP SPXN+ (H7) device in our environment, with the ...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Hello AKCP, We have several of your SPX+ and SP2+ base units. Is there any way to schedule automa...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Hello AKCP, We are preparing to purchase the AKCP 8PRB, your 8 port relay box. Can you please let...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Dear AKCP Technical Support, Our customer has requested information on the expected lifespan and ...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Hello AKCP, We have some important questions from our end customer regarding their SPX+ and the g...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Dear AKCP Support, I have some questions about calibration of your T/H sensors (we have now the c...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Hello AKCP, We have a question to below on the log reports. We have configured email notification...
- AKCP Support Team asked 6 months ago
- last active 6 months ago
Hello AKCP, We have some older SPX+ F4 & F7 type units and are planning to upgrade them to th...
- AKCP Support Team asked 6 months ago
- last active 6 months ago