Dear AKCP Technical Support, Our customer has requested information on the expected lifespan and ...

Hello AKCP, We have some important questions from our end customer regarding their SPX+ and the g...

Dear AKCP Support,   Regarding alarm notifications that are sent to email and SMS, is it pos...

Dear AKCP, Kindly I need to know what the minimum system requirements for the AKCP pro server sof...

Dear AKCP Support, I have some questions about calibration of your T/H sensors (we have now the c...

Hello AKCP, We have a question to below on the log reports. We have configured email notification...

Hello AKCP, We have some older SPX+ F4 & F7 type units and are planning to upgrade them to th...

Hello Dear AKCP Support, One of our clients is asking if it is possible for a third-party softwar...

Buonasera vorrei info su come resettare la password di admin in quanto dimenticata.

Dear AKCP Dealers & End Customers, Please read the details in the following answer section re...

Dear AKCP Support, Have you or any of AKCP partners experienced monitoring DATWYLER equipment by ...

We have a newly installed SPX+ H7 unit with 4 sensor ports and 10 dry contact ports.  We have 3 d...

Hi, We have a customer using AKCP system at head office and branches; there is issue at one of th...

Hello AKCP, I see in my SPX+ and SP2+ units there is this feature called SMART SENSOR RECOVERY. C...

Dear AKCP Support, Our end customer is having some minor issues with two SPX+ devices. They are l...

Dear AKCP Support Team, Our customer is asking if you can please help them setup a VPN connection...

Hello AKCP Support Team, What are the recommended hardware specifications for a VM (Virtual Machi...

Hello AKCP Team, Our customer is asking what Windows operating systems can the APS be installed o...

Hello AKCP, Is it possible to have redundancy, for example, is it possible to have a secondary sy...