Hello AKCP, Is it possible to move my current APS software license from one computer to another? ...

Hello AKCP Support, I am planning on using a VM for the APS software. Is this possible? I believe...

Hello AKCP Support Team, We have a question from our end customer regarding the APS licenses. The...

Dear AKCP, If my licensing is expiring soon, what information do I need to send to AKCP sales &am...

Hello AKCP Support & Sales team, We understand that with the newer versions of the APS these ...

When I try to add an asset, I get this error. Here is the WebSocket request: { “jsonrpcR...

I saw a YouTube video describing the new feature “Power Train.” When will it be relea...

Dear AKCP Team, Our SP2+ AKCP base unit is disconnected from our CloudAPS and we can’t seem...

Hello AKCP Support, I have an SPX+ with the Modbus RS485 port. My question, is it possible while ...

Hello AKCP Team, I would like to know how many total “Actions” can I create on my SPX...

Hello AKCP Support, We are testing email notification by using gmail. It looks like it is working...

Hello AKCP, On my SPX+ it seems the lowest graphing interval that can be set is 60 seconds? Is it...

Hello AKCP Team, Could you please advise whether there is a way of exporting a map of the sensors...

Hi AKCP Support, With a virtual sensor on our SPX+20 with 20 dry contacts unit, I would like to b...

Dear AKCP, We have your SP+ units, can you please help us on how we can configure 2x sensor contr...

Hello AKCP, I am getting this “Internal Error” showing in at least 3 or 4 of our SPX+...

Hello AKCP Support, I have a problem where I can’t send an alert via SMS consistently. Some...

Hi We are trying to read our akcp unit from zabbix using SNMP tables But it seems there is a bug ...

Hi We have to scan all files before deploying, the firmware zip files are password protected and ...

Hello, please am trying to configure the sms notification on my spx+ but show error when sending ...