Dear AKCP Team, Our SP2+ AKCP base unit is disconnected from our CloudAPS and we can’t seem...

Hello AKCP Support, I have an SPX+ with the Modbus RS485 port. My question, is it possible while ...

Hello AKCP Team, I would like to know how many total “Actions” can I create on my SPX...

Hello AKCP Support, We are testing email notification by using gmail. It looks like it is working...

Hello AKCP, On my SPX+ it seems the lowest graphing interval that can be set is 60 seconds? Is it...

Hello AKCP Team, Could you please advise whether there is a way of exporting a map of the sensors...

Hi AKCP Support, With a virtual sensor on our SPX+20 with 20 dry contacts unit, I would like to b...

Dear AKCP, We have your SP+ units, can you please help us on how we can configure 2x sensor contr...

Hello AKCP, I am getting this “Internal Error” showing in at least 3 or 4 of our SPX+...

Hello AKCP Support, I have a problem where I can’t send an alert via SMS consistently. Some...

Hi We are trying to read our akcp unit from zabbix using SNMP tables But it seems there is a bug ...

Hi We have to scan all files before deploying, the firmware zip files are password protected and ...

Hello, please am trying to configure the sms notification on my spx+ but show error when sending ...

Hello, I want to monitor a ASCO ATS monitor in my AKCP device.   I have verified through a MIB wa...

Hello AKCP, My customer is asking to do the APS backup to a remote storage drive, not to the same...

Dear AKCP, What version of Windows do you support on the current AKCPro Server? Thanks!

Can you meassure DC current with this product? Or it is only current AC?

Hello AKCP, I can’t seem to send out the SMS alerts from my both my SP+ base units. What could be...