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Hi, The driver installation for the External Modem ([EUSB-4GEU] 4G External USB Modem) fails and ...
- abdelhadi asked 2 weeks ago
- last active 2 weeks ago
Hello AKCP, I see in my SPX+ and SP2+ units there is this feature called SMART SENSOR RECOVERY. C...
- AKCP Support Team asked 4 weeks ago
- last active 4 weeks ago
Dear AKCP Support, Our end customer is having some minor issues with two SPX+ devices. They are l...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Dear AKCP Support Team, Our customer is asking if you can please help them setup a VPN connection...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Hello AKCP Support Team, What are the recommended hardware specifications for a VM (Virtual Machi...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Hello AKCP Team, Our customer is asking what Windows operating systems can the APS be installed o...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Hello AKCP, Is it possible to have redundancy, for example, is it possible to have a secondary sy...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Hello AKCP, I see in your price sheet that the 3PS-APS are individual virtual sensors on the APS ...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Hello AKCP Team, Please help, when I open the APS Server Manger on my computer the services are n...
- AKCP Support Team asked 1 month ago
- last active 1 month ago
Hello AKCP, Where can I get all of the details regarding the installation setup and features on y...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Dear AKCP Support Team, How many total sensors are supported on my APS installation? Thank you!
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Hello AKCP Team, Can I have my SPX+ units added and connected to more than one APS installation? ...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Hello AKCP, Is it possible to move my current APS software license from one computer to another? ...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Hello AKCP Support, I am planning on using a VM for the APS software. Is this possible? I believe...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Hello AKCP Support Team, We have a question from our end customer regarding the APS licenses. The...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Dear AKCP, If my licensing is expiring soon, what information do I need to send to AKCP sales &am...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
Hello AKCP Support & Sales team, We understand that with the newer versions of the APS these ...
- AKCP Support Team asked 2 months ago
- last active 2 months ago
When I try to add an asset, I get this error. Here is the WebSocket request: { “jsonrpcR...
- novriwijaya@yahoo.com asked 2 months ago
- last active 2 months ago
I saw a YouTube video describing the new feature “Power Train.” When will it be relea...
- novriwijaya@yahoo.com asked 4 months ago
- last active 2 months ago
Dear AKCP Team, Our SP2+ AKCP base unit is disconnected from our CloudAPS and we can’t seem...
- asfscott asked 4 months ago
- last active 4 months ago
