Questions

Hello AKCP Team, Could you please advise whether there is a way of exporting a map of the sensors...

Hi AKCP Support, With a virtual sensor on our SPX+20 with 20 dry contacts unit, I would like to b...

Dear AKCP, We have your SP+ units, can you please help us on how we can configure 2x sensor contr...

Hello AKCP, I am getting this “Internal Error” showing in at least 3 or 4 of our SPX+...

Hello AKCP Support, I have a problem where I can’t send an alert via SMS consistently. Some...

Hi We are trying to read our akcp unit from zabbix using SNMP tables But it seems there is a bug ...

Hi We have to scan all files before deploying, the firmware zip files are password protected and ...

Hello, please am trying to configure the sms notification on my spx+ but show error when sending ...

Hello, I want to monitor a ASCO ATS monitor in my AKCP device.   I have verified through a MIB wa...

Hello AKCP, My customer is asking to do the APS backup to a remote storage drive, not to the same...

Dear AKCP, What version of Windows do you support on the current AKCPro Server? Thanks!

Can you meassure DC current with this product? Or it is only current AC?

Hello AKCP, I can’t seem to send out the SMS alerts from my both my SP+ base units. What could be...

this error is popuping in page 192.168.0.104 , i have connected the sensor probe+ which has ther...

Dear AKCP, We have some questions regarding your Swing Handle Cabinet locks (SHL). First, is it p...

Hello AKCP Team, Can you please let us know how many users can access the SP+ (SP2+ & SPX+) w...

Hello AKCP Team, We have read the details in your BattMon sensor manual and also the sensor datas...

Dear AKCP, We have sent an email to your support team (support@forum.akcp.com) but we have not re...

Hello AKCP Team, We were wondering if your AKCP E-sensor8 & E-opto16 expansion units are comp...

Hello AKCP, We have several devices for which we want to use SSL certificates, but we are unable ...