Dear AKCP Dealers & End Customers,
Please read the details in the following answer section regarding the optional SPX+ dry contact modules that covers every specific detail on these modules including the overview, how to order, what type to order and most importantly how to avoid damaging the AKCP base units.
Thank you,
Best regards,
AKCP Support Team
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Greetings AKCP Dealers & End Customers,
This entry is not so much as an answer to a question, but more a technical advisory that is quite important for all customers regarding the sensorProbe+ units and these which will be, or have been ordered with the optional X20 or more dry contact modules.
We do hope that this information provided below will help to reduce, or better yet eliminate issues we have experienced where customers have accidentally, or unknowingly connected voltage or current that exceeded the maximum input levels on the dry contacts thus causing damage to the units.
First off, this short video will help you understand the different types of dry contact modules AKCP has available on the SPX+ and which you should choose.
Secondly, please check all of the detailed information in this link below to our blog post regarding the SP+ dry contacts.
This post covers the following details;
What Are Dry Contacts?
Types of Dry Contact Modules Available on AKCP Devices.
How Isolation Technology Works in Dry Contacts.
How to Select the Correct Dry Contact Type for Your AKCP Device.
And finally the conclusion.
Dry contacts offer a simple yet powerful way to integrate and automate third party equipment with AKCP’s monitoring platform. Whether you’re dealing with volt-free alarms or voltage-output interfaces, understanding the different types of contacts and isolation techniques empowers you to make informed choices.
We also include more specific technical information regarding the SP+ units, for example the setup and installation details in our product manuals located and downloadable from our website support portal here;
Along with other useful technical details in our SP+ knowledge base & our very informative e-Learning videos here;
https://www.akcp.com/index.php/sensorprobe-series-knowledge-base-sp2-spx/
https://www.akcp.com/index.php/e-learning-videos/
If you’re setting up an AKCP device or have questions about implementation, feel free to reach out to us at AKCP on sales@akcp.com or also contact our support team at support@akcp.com.
Thank you and thank you for choosing AKCP.
Best regards,
AKCP Support Team
- AKCP Support Team answered 2 months ago
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